Privacy Policy

At Kalin Electricity Solution, we are committed to protecting the privacy of our users and customers. This Privacy Policy
outlines how we collect, use, and protect your personal data when you interact with our website and services.
1. Data Controller
• Identity: Kalin Electricity Solution
• Address: Av. Del Puerto 3, Valencia Spain, 46021
• Email: customersupport@kesenergy.com
• Phone: +34 614449216
2. Personal Data Collected
We collect personal information you provide directly when:
• Registering on our website.
• Making a purchase.
• Subscribing to our newsletter.
• Contacting us through forms or email.
The data we may collect includes:
• Full name.
• Email address.

• Phone number.
• Postal address.
• Payment information (securely processed through third parties).
3. Purpose of Data Processing
We use your personal data to:
• Process and manage your orders.
• Provide customer support and assistance.
• Send you commercial communications and promotions, if you have given your consent.
• Improve our services and user experience.
• Comply with legal and fiscal obligations.
4. Legal Basis for Data Processing
The legal basis for processing your data is:
• Performance of a contract: To manage your purchases and provide the requested services.
• Consent: For sending commercial communications and promotions.
• Legal compliance: To fulfil applicable regulations.
5. Data Retention
Your personal data will be retained for as long as necessary to fulfil the purposes for which it was collected and to comply with relevant legal
obligations.
6. Data Sharing with Third Parties
We do not share your personal data with third parties except in the following cases:
• Service providers: Such as logistics companies for product delivery or payment platforms for transaction processing.
• Legal obligations: When required to comply with legal duties.
7. User Rights
You have the right to:
• Access: Know what personal data we have about you.

• Rectify: Request the correction of inaccurate or incomplete data.
• Erase: Request the deletion of your data when it is no longer necessary for the purposes collected.
• Object: Oppose the processing of your data for specific purposes.
• Restrict processing: Request the restriction of your data usage in certain circumstances.
• Data portability: Receive your data in a structured and commonly used format.
To exercise these rights, contact us at customersupport@kesenergy.com. You will need to provide a copy of your identification document to verify your request.
8. Data Security
We implement technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, and alteration.
9. Use of Cookies
Our website uses cookies to enhance the user experience. Please refer to our Cookie Policy for more information on their use and management.
10. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be published on this page and will take effect immediately upon posting.
11. Contact
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, you can contact us at:
• Email: customersupport@kesenergy.com
• Phone: +34 614449216